There's a young grocery store cashier who's very quiet and very efficient. She's not the type to make small talk, but every now and then she responds "Welcome" to my "Thank you." It doesn't matter to me that she isn't chatty. Maybe she's shy. Maybe English isn't her first language. I'm happy that she works so swiftly, and I usually aim for her line because of her skill. One day, an older male customer in line ahead of me kept trying to make her talk. He repeated about three times: "Good afternoon. It's a nice day, isn't it? I said good afternoon. How are you doing today?" She didn't respond. She kept her head down and moved the grocery items, tapped the keys, bagged the groceries, announced the bill amount, and gave him his change. She did her job. I got a negative vibe from his behavior. It dawned on me that he was trying to make her talk to him and he felt she should be honored he was willing to interact with her. I started to say something, but she looked at me like she had it under control. When she finished bagging my items and gave me my change, she smiled and said to me, "Have a nice day!" I smiled and repeated the words to her.
Tell me what you think that was all about. Sylvia @www.sylviabrownroberts.com
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